Delivery & Returns

All products will be shipped to the UK will be within 5 working days, unless Next Day delivery is requested, subject to payment card authorisation and stock availability.

You will only be charged once per order for delivery and gift wrapping (if applicable). For example, if we are unable to deliver all the products within your order at the same time, you will only be charged once for delivery.

Delivery Charges:
Delivery within the UK

UK Mainland Standard Delivery: £4.95
Delivery 3-5 working days from dispatch.

Guaranteed Next Day Delivery for UK Mainland: £7.95
(via courier delivery where a signature is required)

Orders must be placed before 12pm GMT between Monday and Thursday and be to a delivery address within the UK. Deliveries must be signed for (N.B we do not deliver on Saturdays). Certain destinations may take a little longer.

If you would like to track the processing and dispatch of a next day delivery please call our customer service on 01277 659179 or email us at info@whitepostretreat.co.uk.

UK off Shore Deliveries: Scottish Islands, Highlands, N Ireland, IOM prices as per UK mainland.  Delivery 4-6 working days. Except guaranteed next day delivery, this is not available.

Please note that we are currently not able to deliver to P.O. Boxes or military bases.

Cancellation & Returns

We hope that you will be pleased with your order. If you have any problems with your order, please notify us in writing, by fax or by email, within 10 days of receipt of your order.

For reasons of hygiene, we are unable to offer exchanges or refunds on any opened product.

If you need to return your order, it should be wrapped securely in the same packaging in which you received it, and should be sent to: WPR Beauty at:

White Post Farm

Laindon Common Road

Little Burstead
Billericay

Essex

CM12 9SY

We will refund the cost of the item(s) ordered, but not the Post & Packageing. Items must be returned within 10 working days of receipt of your order. 

Next Day Delivery

Orders must be placed by 12 noon GMT Monday to Thursday for delivery to the UK only.

Delivery to these UK destinations may take a day longer:

  • Inverness
  • Isle of Arran
  • Isle of Cannas
  • Isle of Coll
  • Isle of Colonsay
  • Isle of Cumbrae
  • Isle of Eigg
  • Isle of Jura
  • Isle of Rhum
  • Isle of Skye
  • Orkney
  • Paisley
  • Perth
  • Shetland Isles
  • Wick & Thurso
  • Western Isles